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If you have a question you would like to ask, please email us at info@shinypaw.com

 

   

 

Why does "cosmetic grade" matter, and what does it mean? 
We only use the finest and safest biodegradable, natural and cosmetic grade ingredients available.
These are the same high quality FDA approved ingredients that are used in human cosmetic products, including the skin and hair care products that you would purchase for yourself, but are pH-balanced to accommodate the more sensitive skin of your pet. Shiny Paw™ products are absolutely safe and healthy for animals and humans too!

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What are surfactants, and how do they work?
All Shiny Paw™ shampoos, conditioners and detanglers are detergent free, using only a mild non-irritating coconut based surfactant.  
Surfactant molecules attach and surround particles of dirt and oils, holding them in suspension within the water.  So, when you rinse the coat with fresh water, you rinse away the filth and grime.

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How often can I use Shiny Paw™ products?
Shiny Paw™ products are formulated to be gentle enough for daily use on your pet’s skin and coat! 
Many professional groomers & bathers have noted how much softer and healthier their own hands feel after bathing and cleaning pets with Shiny Paw™ products!

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Why can’t I wash my pet with soap instead?
Soaps can dry a pet's skin and leave residue in the fur, causing itching, dandruff and shedding. In addition, topical flea preparations wash off with soap, while most non-soap cleansing formulations will not wash them off.

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What is "Hydrolyzed Wheat Protein" and why is it important? 
Hydrolyzed Wheat Protein is a key ingredient used in the Shiny Paw™ shampoos.  
Wheat proteins are embedded with natural lipids, giving the wheat protein a cationic charge that enables it to not only bond onto your pet’s hair and skin, but also provide a “custom” conditioning by focusing more on the areas that need the “custom” conditioning the most.
It gives pet hair better body and control.  It also reduces brittleness and limpness with dramatic effects on damaged hair.  It makes the coat stronger and healthier.  It is proven to penetrate cuticle, provide balanced moisture, nourish hair and skin, and to minimize pores.
They help create the beautiful and healthy “Shiny Paw” look.

Many owners comment on how their pets actually stay cleaner longer when using Shiny Paw™ Products!

Groomers have noted that scissoring is easier and more efficient when using protein enriched Shiny Paw™ shampoos.

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Is Shiny Paw™ safe to use on other pets besides dogs and cats?
Shiny Paw™ works well with hamsters, pot belly pigs, rabbits, horses, etc…. All Shiny Paw™ products are formulated with gentle and mild ingredients and are pH-balanced for safe and gentle handling of an animals' sensitive skin.

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What are Amino Modified Conditioners, and why do they matter?
Silk amino acids (also called silk proteins or sericin) are obtained by the hydrolysis of silk - a natural protein fiber. The soft lustrous thread woven by silkworms into a silk cocoon is converted into Amino Modified Conditioners and used in Shiny Paw™ shampoos and conditioners to give your pet’s skin a very soft and velvety feel. Silk amino acids also have a certain amount of antioxidant action and are used to prevent coat and skin dehydration. 

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Can I use Shiny Paw™ dog shampoos to wash my cat?
All our dog shampoos are gentle and pH-balanced and can be used for a cats’ sensitive skin.

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How can Shiny Paw™ make my animal’s coat feel good and get rid of tangles?
After using a Shiny Paw™ shampoo, we suggest that you use our conditioner. Besides being protein enriched, Shiny Paw™ conditioners are "emollient".  It means that Shiny Paw™ conditioners not only repair damaged coat, but also add “slip” to coats and release loose dead hair, making brushing a breeze, especially on long coats and thick double coats!     

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Can I use baby shampoo on my pet?
Human shampoos are not as mild and gentle as pet shampoos. Pet skin is more vulnerable and sensitive than human skin. Pets are covered with fur. Human hair does not have the same function. Good pet shampoos have a broad pH-balance to be milder to compensate for this difference.

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Can Shiny Paw™ shampoos help with fleas?
Eucalyptus and Mint Oil formulations have been shown to fight flea problems.
Matter of fact, our natural Eucalyptus based dog and cat shampoos are very effective in treating fleas, ticks, lice and mites. 
A helpful hint: Put a few drops of our Shiny Paw™ dog shampoo or anti-itch spray on a cloth where your pet sleeps or lies for any period of time. It will add a nice refreshing fragrance while helping to solve the flea problem.

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Are Shiny Paw™ products totally natural?
All Shiny Paw™ formulations and fragrances are totally natural.
Our products have no corticosteroids, no harsh chemicals, no harsh soaps or detergents, no drugs, no solvent alcohol, no antihistamines, no phenols and no Sodium Lauryl Sulfates (SLS). All our products are also 100% bio-degradable.

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